p07 Official Policy

P07 Responsible Gaming – Play Safe, Smart & Mindful

P07 believes that online entertainment should be enjoyed in a healthy and controlled manner. We are committed to providing a safe gaming environment for all users in Malaysia, offering a range of self-exclusion tools and helpful guidance.

Responsible gaming is more than just a policy — it is a shared commitment between the platform and its users. Please read this guide carefully.

Table of Contents

  • p07's Commitment
  • Signs of Risky Behaviour
  • Setting Time & Budget Limits
  • Self-Control Tools
  • Minor Protection
  • Life Balance & Support
Play Smart  •  Set Your Limits  •  Full Self-Control  •  Protect the Young  •  Balance Your Time  •  Get Help When You Need It  •  Malaysia User Safety  •  Play Smart  •  Set Your Limits  •  Full Self-Control  •  Protect the Young  •  Balance Your Time  •  Get Help When You Need It  •  Malaysia User Safety  • 
Section 1

P07's Commitment to Responsible Gaming

As a responsible online entertainment platform, p07 takes seriously our role in ensuring a safe, fair, and enjoyable experience for all users in Malaysia. We recognise that for some individuals, gaming can become problematic if left unchecked.

To that end, p07 has implemented a range of protective measures and made self-control tools readily accessible. We encourage all users to understand the risks associated with gambling and to use our platform purely for entertainment — not as a source of income or a way to resolve financial difficulties.

The core principles of responsible gaming at p07 are: play within your financial means, set realistic time limits, and always prioritise your personal life, family, and responsibilities over online entertainment.

A user playing responsibly using the p07 mobile app
Section 2

Spot the Early Warning Signs

It is important to recognise signs of gaming behaviour that may pose a risk. If you or someone you know is showing any of the following signs, please take action immediately:

Financial Warning Signs

  • Borrowing money to play or to pay off gambling debts
  • Feeling distressed after a loss and chasing losses to try to win back money
  • Neglecting bills or the family's basic needs in order to keep playing
  • Hiding financial records from family members

Behavioural & Emotional Signs

  • Unable to stop playing despite having decided to do so
  • Spending increasingly more time on gambling activities
  • Feeling restless or irritable when unable to play
  • Neglecting work, family, or social responsibilities
Section 3

How to Set Smart Time & Budget Limits

Session Time Limits

Decide how long you will play before starting a session. p07 recommends setting a timer or alarm on your device. Once your time limit is up, stop playing without exception — even if you are on a winning streak.

Avoid playing when you are tired, emotionally stressed, or under the influence of alcohol. These conditions can impair your judgement and lead to irrational decisions.

Monthly Budget Limit

Before you play, set a firm limit on how much you're willing to lose – not how much you're hoping to win. Keep your entertainment funds separate from daily expenses, monthly bills, and emergency savings.

Once you have reached your budget limit for the month, stop all gaming activity entirely until the following month. Exercising this discipline is a hallmark of a responsible player.

Section 4

Available Self-Control Tools

P07 provides several self-control tools accessible directly through your account settings. These tools are designed to help you stay in control of your gaming activity:

Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much money goes into your gaming account. Limits take effect immediately and can be adjusted to suit your needs.

Cooling-Off Period

If you feel you need a break, you can activate a cooling-off period lasting anywhere from a few days to several weeks. During this time, you will not be able to log in or make any deposits to your account.

Self-Exclusion

For more serious cases, you may apply for a long-term self-exclusion. This option will completely block your access to the p07 platform for an extended period. Contact our support team at [email protected] to apply.

Section 5

Minor Protection

P07 strictly prohibits the use of our platform by anyone under the age of 18. Our registration process requires age verification, and we reserve the right to request identification documents to confirm user eligibility at any time.

We encourage parents and guardians to use parental control software on shared devices to prevent children from accessing online gambling sites. Some protective measures that can be put in place at home include:

  • Use a strong, unique password for all your online accounts
  • Do not save login details on devices shared with children
  • Enable parental controls on your web browser and mobile devices
  • Have open conversations with your children about the risks of online gambling

If you suspect that someone under the age of 18 is using the p07 platform, please report it to our support team immediately via email at [email protected].

Malaysian families enjoying online entertainment responsibly
Section 6

Life Balance & Getting Help

Maintaining Balance

Online entertainment should be just one small part of a balanced lifestyle. p07 encourages you to ensure that gaming never replaces social activities, other hobbies, family time, or professional responsibilities.

Make time for other activities you enjoy — sports, catching up with friends, getting involved in your community, or exploring new interests. This kind of balance is essential for your long-term mental and emotional wellbeing.

Seek Professional Help

If you feel that gambling is starting to have a negative impact on your life, do not hesitate to seek help. There are several support resources available in Malaysia:

  • Talian Kasih: 15999 (free counselling service, 24 hours)
  • Hospital Bahagia Ulu Kinta – addiction unit
  • A licensed counsellor or psychologist near you

Asking for help is a sign of strength, not weakness. The p07 support team can also be reached at [email protected] for initial guidance and referrals.

Play Mindfully, Enjoy with Peace of Mind

P07 is always here to support our users in playing responsibly. If you need more information or assistance, reach out to us or visit our FAQ page.

Support email: [email protected]

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